BOARDING PASSSEAT 01A
MAA
CHENNAI · HOME
··· ✈ ···
YOU
WELCOME ABOARD
SHIVAGURU / REVATHIGATE 01 · NOW
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RS-AIR · GATE 01
FLT · RS-2026
STATUS: OPERATIONAL
TIME IN TRANSIT 00:00
CHAOS INDEX
DAY SHIFT · OPERATIONAL RUN☀
ALT 36,000 FT · CALM
♪ CABIN AUDIO · OFF
Senior Program Manager·Chennai·12.8592° N, 80.2229° E

Built for
turbulence.

Fifteen years keeping an airline's data platform in the air: 25 engineers, ~91 services, 24×7. One small daughter keeping the house at a steady Mach 2. Same calm hands at the steering meeting and the dinner table.

Same woman · four uniforms · choose where to begin
01RUNS THE PLATFORM Revathi in a grey blazer, the Operator
The Operator
9 to 6 · steering
 02HOLDS THE 2 AM LINE Revathi in a black hoodie, the Night Watch
The Night Watch
on call · both ways
 03KEEPS SUNDAY SACRED Revathi in a green saree, the Anchor
The Anchor
home base · Chennai
 04COLLECTS BOARDING PASSES Revathi in a blue kurta, the Wanderer
The Wanderer
window seat · always
Scroll to taxi · press T T T for turbulence

Turbulence is not the exception. It is the job. The skill is landing things anyway.

25 engineers · 91 services · one airline · one toddler · zero drama
0
Years, one company
0
Services, run 24×7
0
Cloud savings / yr
0
Legacy records purged
01
Chapter 01 · The Operator

The platform never gets to blink.

~91 services, 25 engineers, 24×7. She moved the whole estate to a new AWS landing zone with zero business disruption. The business never noticed. That was the point.

"Migrations rarely fail on code. They fail on coordination."
Steering, not starring
[ VIEW SYSTEM LOG ]
> AWS landing zone: Organizations · Control Tower · multi-account governance
> infra as code: Terraform · GitHub Actions · estate changes by PR, not heroics
> platform: EKS · Databricks · Cloudera · Glue · Kinesis · Airflow · RDS · MQ
> edge & guardrails: KONG · Protegrity · Snyk
> FinOps: right-sizing · Graviton · schedulers · $24,419/mo recurring
Try her job

The FinOps war room.

Cloud cost ran as a real workstream: right-sizing, Graviton, schedulers, housekeeping. $24,419 a month, recurring. Then she decommissioned the legacy Domino platform: £348K a year, gone from the bill. Two consoles. See if you can keep up.

TCS · 15.7 yrsGenerative AI · 2026 MentorQ · 2026Gold Mentoring · 2026 PSM I · Scrum.org · 2026Scrum practice · Wings2Top-5 TCS transformation · 2020
FinOps floorDecommissionSLA drill
AWS — PROD-ADJACENT ESTATE£100,000/mo
Click the glowing servers to right-size them.
02
RSA
Chapter 02 · The Night Watch

Two pagers. One person.

P1 bridges at 2 AM. Toddler fevers at 4. Stay calm, find the signal, decide, hand over clean. Same discipline, both rotations.

"Calm is a deliverable."
On call, both ways
[ VIEW SYSTEM LOG ]
> P1/P2 SLA governance · war-room coordination, roles assigned in five minutes
> escalation & comms matrix · updates every 30 minutes, briefings not escalations
> blameless post-incident reviews · runbook hardened the same week
> repeat-incident rate: falling
Crisis control console

Flip a switch. Watch her work.

Incident Commander · dual rotationALL QUIET
Enterprise · P1 critical
AWS pipeline failure
Ingestion SLA breach risk
Migration go/no-go gate
Household · toddler critical
Midnight fever, age 2
Missing teddy bear
Dinner negotiation, round 3
Flip any switch to see the response protocol. She has run both columns. Often the same night.
Calm-under-pressure log · 26 weeksHOVER THE BRIGHT ONES
Each cell is a day. The bright ones held two incidents at once.
03
Chapter 03 · The Anchor

Sunday has an SLA.

Chennai is home base. Sambar follows protocol, filter coffee is non-negotiable, and a two-year-old runs quality control. The week may slip. Sunday lunch does not.

"How you do anything is how you do everything."
Home base · Chennai
Kitchen runbooks · agile certified

Flip a runbook.

Sunday Sambar Protocol

Runbook Nº 01 · sprint: 45 min

SAMBAR-001 · SPRINT BOARD

BacklogToor dal, tamarind, drumstick, small onions, sambar powder.
In progressPressure-cook three whistles. Temper last: mustard, curry leaves, ghee.
Definition of doneAroma reaches the neighbours. Zero leftovers.
Menu drafted by Claude. Corrections by the chef.

Filter Coffee, Degree

Runbook Nº 02 · sprint: 8 min

COFFEE-002 · SPRINT BOARD

BacklogFresh decoction, brass filter, patience.
In progressHot milk, two-thirds. Pull between dabara and tumbler till it foams.
Definition of doneFoam holds. The day officially begins.
Non-negotiable dependency of all other runbooks.

Ask Her About Rasam

Runbook Nº 03 · classified

RASAM-003 · RESTRICTED

BacklogFamily recipe. Versioned, never documented.
In progressChanges approved by one steering committee: amma.
Definition of doneRequest access at the dinner table.
Some SLAs are generational.
04
Chapter 04 · The Wanderer

Window seat, always.

She keeps an airline's data flying. It pays her back in boarding passes. Somewhere on the plane taxiing out there is a seat with her name on it.

"Every departure board is a to-do list."
Window seat · always
Departures · Revathi Intl.

The board.

Tap a row. LANDED is memory, BOARDING is booked thinking, DREAMING is the committee's backlog.

DeparturesGate 01
MAACHENNAI — HOME BASELANDEDFilter coffee benchmark. All other cities measured against it.
LTNLONDON — THE CLIENTBOARDINGSeven years of steering calls. The accent is now bilingual.
DPSBALI — THE BACKLOGDREAMINGFiled under "after the next big release". Status unchanged since 2024.
HNDTOKYO — THE WISHDREAMINGThe committee's youngest member votes yes to every airport with trains.
Board drafted by Claude · stamps pending the chef's corrections
The writing desk

Three essays.

Published on LinkedIn. Written after bedtime. Each one is a boarding pass: tear the stub.

A1Essay 01

From Engineer to Program Manager: What I Had to Unlearn

"Letting go of the keyboard was the hardest promotion."

5 min flight · Jun 2026→
 B7Essay 02

The Program Manager's 90-Day FinOps Playbook

"Owner, cadence, number. The loop that pays for itself."

7 min flight · Jun 2026→
 C3Essay 03

Nobody Is On-Call for Meaning

"Your platform can be green while every number on it lies."

6 min flight · Jun 2026→
Flight log

Fifteen years, one climb.

The career as a departures history — every leg earned the next.

2010
Boarding · TCS

Software Engineer

SQL / PL-SQL and Unix data pipelines over large datasets. Where the engineering instinct was built.

2015
Climb · Retail & Banking

Technical Lead

Led delivery squads for global retail and banking clients; brought in Scrum and Kanban; owned high-severity incident resolution.

2019
Cruise · easyJet

Program Manager / Scrum Master

Took ownership of an airline's ~91-service data platform — 25-member onshore–offshore team, 24×7, AWS landing-zone migration with zero business disruption.

2020–22
Altitude · Transformation

FinOps & Decommission

$24,419/month recurring cloud savings; legacy Domino platform retired for £348K a year; 85M-record EDW purge. Top-5 TCS transformation journey.

2026
Now · in command

Senior Program Manager

Professional Scrum Master I (Scrum.org), Generative-AI-assisted delivery, mentoring engineers toward lead roles, and the same calm hands at the steering meeting and the dinner table.

Signals from ground control

Recognition, logged.

Awards and credentials from the people who watched the platform stay up.

TCS · 2026

Applause for Team Award ×2

For delivery the business could rely on — twice over.

TCS · 2026

Gold Certificate for Mentoring

For growing engineers into senior and lead roles.

TCS

Technical Excellence Award

For depth that survives contact with production.

2020 · Digital Symposium

Top-5 Transformation Journey

The easyJet cloud transformation, recognised across TCS.

Professional Scrum Master I certification badge, Scrum.org
Scrum.org · 2026

Professional Scrum Master I

PSM I, passed at 93.8%. The framework she already ran, now certified.

TCS · 2026

Gen-AI · MentorQ · Learning Coach

Current credentials in AI-assisted delivery and coaching.

Ongoing

Multiple On-the-Spot Awards

For dependable, time-boxed delivery under pressure.

Final approach

The next program
could be yours.

Say hello → LinkedIn ↗
Senior PM · Delivery Manager · TPM — Chennai or remote · currently boarding
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